Broker-Agent Insurance Industry Policyholder 
American Agents Alliance
MARCH 3, 2025
AI has rapidly transformed the insurance industry and more changes will continue as the technology and use cases mature. New efficient processes and workflows for underwriting, claims, policy administration, billing, and customer service have been implemented across the industry.
Zywave
MAY 19, 2025
The insurance industry is undergoing a fundamental transformation. Insurers, agents and brokers are grappling with rapidly evolving risks that are becoming increasingly complex. To get ahead in this new reality, the “fix needs to be as transformativeeven more sothan the transformation of the industry itself.
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American Agents Alliance
JANUARY 11, 2025
As stories of resilience and courage emerge and the fires are contained, agents and brokers provide critical insurance support for policyholders. When consumers do not carry sufficient insurance coverage, everyone is at risk. These wildfires have caused historic damage, claimed lives, and threatened communities.
American Agents Alliance
DECEMBER 8, 2024
2025 will bring new ideas, innovations, and changes to an ever-evolving insurance industry. Driven by rapid advancements in technology, shifting risks, and increasing policyholder expectations, the industry will likely have different products and services by the time 2025 draws to a close.
Word & Brown
JUNE 13, 2025
Insurance support staff must have strong time and project management skills, too. Accuracy and attention to detail: When dealing with policyholder information, policy details, claims, and other important information, accuracy matters. That will ensure greater efficiency and lead to increased customer satisfaction.
American Agents Alliance
FEBRUARY 7, 2025
One of the most challenging and unpredictable issues facing the insurance industry lately is social inflation. This trend describes the phenomenon of unexpected rising insurance claim costs because of societal trends and views toward litigation.
American Agents Alliance
MARCH 9, 2025
Womens financial empowerment is central to the insurance industry, as their influence is felt across business, investments, and household financial decisions. For agents and brokers, this is a significant opportunity to grow their business while better serving an evolving market.
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