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Should Congress Enact a Federal Unfair Claims Practice Law? A Question That Needs Serious Consideration Following Congressional Investigation

Property Insurance Coverage Law

This weeks Senate hearing on the insurance industrys claims practices following natural disasters wasnt just a made-for-TV moment. It was a five-alarm warning siren for policyholders and insurers across the country.

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When Artificial Intelligence Becomes Wrongful Intelligence in Claims Handling

Property Insurance Coverage Law

The latest revelations about Allstates use of artificial intelligence (AI) in drafting insurance claims emails should serve as a wake-up call for policyholders, insurance regulators, and insurance industry claims handlers.

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When Artificial Intelligence Becomes Wrongful Intelligence in Claims Handling

Property Insurance Coverage Law

The latest revelations about Allstates use of artificial intelligence (AI) in drafting insurance claims emails should serve as a wake-up call for policyholders, insurance regulators, and insurance industry claims handlers.

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New Triple-I Issue Brief Puts the Spotlight on Georgia’s Insurance Affordability Crisis

Triple-I: Homeowners Insurance

Insurance affordability in Georgia is dwindling as claim frequency and insurer costs soar, according to the latest issue brief from Insurance Information Institute (Triple-I), Trends and Insights: Georgia Insurance Affordability. Injury claim severity in the state is slightly higher than in the rest of the country.

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What Agents Should Know About Tariffs and Insurance Costs

American Agents Alliance

The global economy is increasingly interconnected, and even in industries like insurance, global issues like supply chain challenges, tariffs, and trade agreements can have significant impacts. While the relationship between tariffs and insurance costs can seem unrelated, tariffs can increase costs for insurers and policyholders.

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Pivot or Push Forward? A Mid-Year Review for Independent Agencies

Southwest Insurance Agents Alliance

A Mid-Year Review for Independent Agencies   June 17, 2025 Is your independent insurance agency on track to meet its annual goals? The Importance of Regular Goal Reviews in the Insurance Industry In the ever-evolving insurance industry, staying on top of your annual goals is crucial for sustained growth and market relevance.

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Top Skills to Look for When Hiring Insurance Support Staff

Word & Brown

Insurance support staff must have strong time and project management skills, too. Accuracy and attention to detail: When dealing with policyholder information, policy details, claims, and other important information, accuracy matters. That will ensure greater efficiency and lead to increased customer satisfaction.